Privacy and Cookie Policy
At Vulcana Training, we are committed to protecting the privacy and security of the personal information of our candidates. This Privacy and Cookie Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the laws of the United Kingdom, including the General Data Protection Regulation (GDPR).
Collection of Personal Information
We collect personal information from candidates when they make a booking for our courses. This information may include:
- Name
- Contact details (email address, phone number)
- Payment information
- Any additional information provided voluntarily by the candidate
Use of Personal Information
The personal information collected is used solely for the following purposes:
- Communication regarding course bookings, scheduling, and updates
- Reminders about upcoming course renewals
- Compliance with regulatory requirements, such as sharing information with the National Inspection Council for Electrical Installation Contracting (NIC) for certification purposes
Disclosure of Personal Information
We do not sell, trade, or otherwise transfer personal information to third parties for marketing or commercial purposes. However, we may share personal information with our certification body, NIC, for certification and compliance purposes related to industry regulations. NIC may further share this information with Gas Safe Register as required by the industry standards.
Retention of Personal Information
We retain personal information for a period of six years to comply with regulatory requirements and for internal record-keeping purposes. After this period, the information is securely disposed of.
Cookie Policy
Our website does not use cookies to collect personal information. However, we may use cookies for anonymous analytics purposes to improve our website performance and user experience. By using our website, you consent to the use of these cookies.
Your Rights
Candidates have the right to:
- Access their personal information held by Vulcana Training
- Request correction of any inaccurate or incomplete personal information
- Request erasure of personal information under certain circumstances
- Object to the processing of personal information
- Withdraw consent for the processing of personal information
Contact Us
If you have any questions or concerns about our Privacy and Cookie Policy, or if you would like to exercise your rights regarding your personal information, please contact us at admin@vulcana-training.co.uk.
Changes to This Policy
We reserve the right to update or change our Privacy and Cookie Policy at any time. Any updates or changes will be posted on this page.